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City delays May bills while staff reconcile online payments after system outage
3804867 · June 10, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.
Summary
City staff are working with payment vendors to reconcile online utility payments after an outage; about 140 accounts have been reconciled and roughly 200 payments remain to be traced before mailing May bills.
City Administrator Jim Clifford told the council that staff and vendors Clover and FiveStar are meeting weekly to reconcile an online-payments outage and that finance staff member Tara has reconciled…
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