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Cass County board raises data and measurement concerns after state standards-of-operation dashboard review
Summary
Cass County Human Service Advisory Board reviewed the state Standards of Operation dashboard and flagged measurement and data reporting problems that make some Tier 1 compliance metrics appear to miss targets despite local staff saying services were delivered.
The Cass County Human Service Advisory Board reviewed a new statewide Standards of Operation dashboard and discussed multiple data and measurement problems that appear to depress some Tier 1 performance metrics.
Julie, vice chair of the Cass County Human Service Advisory Board, opened the discussion by walking board members through the dashboard and describing how to read the quarterly one‑page summary. Julie said the report shows nine Tier 1 measures and noted the first five measures are child‑welfare items tied to federal reporting systems.
The board heard that some measures in the packet appear far below state targets. For example, the packet shows a 54% rate for an in‑home foster‑care visit metric where the stated target is 90%, and a 78.9% rate for a face‑to‑face visit measure with an 80% target. Julie…
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