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County briefs Board on Crisis Receiving Center: beds, licensing, Medicaid waiver and construction timeline

3413758 · May 20, 2025
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Summary

County staff told supervisors the Worth Avenue Crisis Receiving Center Complex will open as an adult and youth CRC, each with 16 observation units and 16 crisis stabilization beds, operated by Connections Health Solutions; construction is on track for an August occupancy permit and a Sept. 8 ribbon-cutting, but a DMAS/CMS Medicaid-waiver issue could affect long-term Medicaid billing.

County staff gave a two-part update on the Crisis Receiving Center (CRC) Complex at Worth Avenue, describing the facility’s program model, vendor operations, licensing and construction timeline.

Lisa Madron, Chief Transformation Officer, said the CRC Complex will include an adult CRC with 16 23‑hour observation units and 16 crisis-stabilization beds and a youth CRC with the same configuration, plus eight co-located outpatient or community programs. The complex will operate every day and provide emergency stabilization, a 23‑hour observation option, a residential stabilization component if needed and withdrawal management. Madron said Connections Health Solutions, a national crisis-services vendor, will provide treatment services.

Madron reviewed the project history: Board directives in 2021 to explore crisis-stabilization resources, state funding and county…

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