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Prince William development services outlines permitting reforms aimed at faster, more predictable reviews
Summary
Prince William County Development Services described a multi-pronged effort to speed permitting, reduce uncertainty and improve customer experience by expanding virtual appointments, adding clearer e-portal process maps and prioritizing two Chamber of Commerce recommendations: site-plan and building-plan review reforms.
Mandy Spina, Director of Development Services, briefed the Board of Supervisors on an ongoing permitting improvement initiative she said is focused on reducing time and cost, increasing predictability and improving customer experience for homeowners, business owners and developers.
Spina said the county has initiated or completed 11 process improvements since September 2024 and highlighted three specific projects: (1) a virtual-appointment pilot in the Fire Marshal’s Office that will move to full implementation in June; (2) e-portal application improvements that will add a mandatory checkbox linking applicants to interactive process maps and stated review times; and (3) a multi-phase set of recommendations received from the Prince William Chamber of Commerce, which produced 36 permitting recommendations and identified two priority…
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