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Veterans services asks for receptionist and accessible van as caseload and benefits grow
Summary
Randolph County veteran services staff asked commissioners for a full-time receptionist to free accredited officers for technical claims work and for a handicap-accessible van to support veterans’ medical transport; presenters said the office helped bring an estimated $60 million in disability compensation to local veterans.
Randolph County veterans services staff asked county commissioners Thursday to add a full-time receptionist and to approve a handicap-accessible van to support outreach and transportation for veterans.
Elizabeth (last name not provided), a veterans services official, told the board that walk-in assistance has increased and that accredited veteran service officers (VSOs) are spending significant time on front-desk duties. “The receptionist…
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