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Resident tells power board she was removed from budget billing after missing a payment during cancer recovery
Summary
A resident told the board she was removed from the utility's equal‑payment (budget billing) program after missing a payment while recovering from cancer; staff and board members pledged to follow up with utilities/billing staff to review the case.
A resident identified as Kaylin addressed the Power Board during the June 3 meeting to report she had been removed from the city’s equal‑payment (budget billing) program after missing one scheduled payment while recovering from ovarian cancer.
Kaylin said she spent six months recovering at Red Cliffs Health and Rehab after surgery and that a friend who…
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