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Committee reviews 911 data; Richmond Ambulance Authority board backs returning emergency medical dispatch
Summary
DECPR and Richmond Ambulance Authority officials presented a six‑month side‑by‑side comparison of 911 call‑handling, and the RAA chief said the authority's board voted to support returning emergency medical dispatch to the ambulance authority.
City staff and emergency communications officials presented a side‑by‑side comparison of 911 call‑handling data to the Public Safety Standing Committee and discussed whether the Richmond Ambulance Authority should resume responsibility for emergency medical dispatch (EMD).
Tory May, deputy director of operations for Emergency Communications, Preparedness and Response (DECPR), told the committee that the comparison used the closest available six‑month windows and warned the numbers fluctuate. "The snapshot that was provided was a 6 month window," May said, and she explained DECPR's data reflect a broader set of call types (police, fire, EMS, animal…
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