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CEO reports Meditech Expanse work, patient portal push and OR upgrades

3563415 · May 28, 2025

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Summary

Alva Hospital Authority CEO Candace Allen updated trustees on the transition to CodeClick billing, Meditech Expanse engagement, patient lab portal QR cards, and plans to add OR equipment to improve surgical throughput.

Candace Allen, chief executive officer of the Alva Hospital Authority, summarized operational changes and priorities during her report to trustees, including the billing transition, clinical IT engagement and surgical capacity improvements.

Allen said the hospital is continuing “work with CodeClick, transitioning from TruBridge to CodeClick,” and described staff travel to a Meditech Expanse conference as prompting a more concerted, group approach to using the electronic health record’s capabilities.

The CEO noted recurring problems sharing laboratory results with out‑of‑town specialists and encouraged patients who will see external specialists to take a printed or portal copy of their labs to avoid delays. “The easiest thing for them to say when they don’t have it at their fingertips…is, I didn’t get it,” Allen said, describing automatic fax workflows and occasional breakdowns in receiving practices uploading results into external records.

Allen said the hospital is preparing QR cards to help patients sign up for the patient portal and that surgery volumes are rising; she reported plans to purchase operating‑room lights and equipment to increase turnover and reduce evening cases. “We are looking at getting some new OR lights for the other OR suite and some equipment for that one so that they can bounce back and forth more quickly between cases and not be here so late at night,” she said.

Nut graf: The CEO report combined IT, revenue-cycle and clinical operations items intended to increase access to patient information and surgical throughput while improving vendor and billing relationships.

Trustees moved to accept the CEO’s written report by a motion from Mr. Bowman and a second by Dr. Mossberg; a roll call vote recorded unanimous approval.

Ending: Trustees thanked clinical staff for recent improvements to housekeeping and patient experience. Allen and other staff said they will continue to work on portal enrollment and EHR optimization.