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Grosse Ile Township staff demonstrates how residents can check Bridge Pass toll-tag balances
Summary
Communications administrator Brian Friel walked through signing into the Bridge Pass account, checking tag balances and history, purchasing crossings, and downloading invoices; staff contact information was provided for follow-up.
Brian Friel, communications administrator for Grosse Ile Township, demonstrated how residents can sign in to the township's Bridge Pass toll-tag account to check balances, view crossing history and invoices, and purchase additional crossings.
Friel said residents should start on the township website's Bridge Pass (bridge tag) page and use the same sign-in method they used when creating the account — either the phone/text code or the email/code method. "So you have to go in exactly like you did the first time you did it," Friel said, warning that using a different method can create what appears to be a new, empty account.
The demonstration showed where to click "Sign in," how to select the email or phone option, and how to enter the single-use code. Once signed in, residents can open "My Account" in the top-right corner to see registered tag numbers, contact details and the active tag status. Friel said the account displays the lowest tag number owned as the account number and shows the remaining crossings; in his example the account showed 11 crossings remaining.
From the tag screen, users can expand an invoice view to see charges and automatic replenishments. Friel also demonstrated purchasing crossings: he used 22 crossings as an example, explaining the session price shown was 22 crossings at $6 per crossing, totaling $132, and that multiple payment methods are available on the purchase screen. Users can download statements or individual receipts from their history if needed.
For trip records, Friel showed the tag history view, which lists each bridge crossing by date and time. He noted an item labeled "transient history" in the interface that he does not believe pertains to township users and said it may need to be removed. Using his account as an example, he highlighted weekday morning crossings around 7:40 a.m. as evidence the history aligns with actual use.
Friel closed by giving contact options for help with accounts: the township phone line listed during the demonstration was (734) 676-4422 and he named Margie and Lena Farmer as staff members who can assist. He also referenced an email address available on the township website for follow-up questions.
