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Veterans service office reports large retroactive recoveries, staffing and outreach challenges
3525294 · May 27, 2025
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Summary
Director Richard Pickard reported $624,000 in retroactive recoveries for the quarter and outlined staffing reductions, lower outreach and a backlog that has pushed appointments out roughly six weeks.
The Josephine County Veterans Service Office reported a strong quarter in financial recoveries but staffing and outreach challenges that have lengthened client wait times.
Director Richard Pickard told commissioners the office reported about $624,000 in retroactive recoveries for the quarter…
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