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Linn County staff recommend CivicPlus for new county website; commissioners ask for attorney review
Summary
County staff recommended CivicPlus to replace the county website, citing ADA compliance and a lower recurring fee; commissioners asked for attorney review and additional contract detail before a vote next week.
County technology and administration staff presented a recommendation June 16 to select CivicPlus to develop the county’s replacement website. Staff and the IT director said CivicPlus offered functionality to meet county needs, and staff noted CivicPlus already provides the county’s emergency notification system.
Staff said CivicPlus’ proposal included three hours of in-person training for up to 12 employees, an annual recurring service fee quoted at $5,730 (subject to an annual uplift clause) and a $57.30 monthly or first-year figure referenced in the proposal. Staff emphasized CivicPlus’ stated readiness for web accessibility requirements tied to the Americans with Disabilities Act, a compliance threshold the county must meet by 2026 for its population bracket.
Commissioner questions: Commissioners asked for clarification about contract terms (annual uplift, commitment length, provisions for additional training beyond three hours) and whether the contract referenced the exact bid documents submitted during the procurement. One commissioner requested the county attorney review the contract and asked staff to coordinate with department heads and CivicPlus to collect any additional questions; commissioners agreed to consider the contract again next week if the attorney and staff clear it.
Why it matters: Staff said the existing website is not ADA-compliant and that CivicPlus already supports the county’s emergency service tools; bringing the site into compliance is framed as a legal requirement with potential fines if unaddressed. Commissioners did not take a final vote and asked for further review.
Next steps: Staff will provide the contract to the county attorney for review, clarify annual pricing and term language with CivicPlus, and return with responses and a recommended motion at a subsequent meeting.
