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Residents complain about new hauler: questions about toters, litter and billing; council explains temporary charges and schedule changes
Summary
Several residents raised concerns about York's new trash hauler, unequal toter distribution, litter and changes to recycling pickup days; staff explained the billing transition that will add temporary charges for two quarters and noted schedule adjustments.
Multiple residents used the council's public-comment period on June 3 to raise problems with the city's new trash hauler and the transition to new refuse service.
Warren Moller told council he expects a bill increase and said many households are being given free toters while others, including himself, must keep buying cans. "Why is it that the entirety of the city is not gonna get toters?" he asked. Cindy Martin said hauler crews sometimes leave litter and put other people's bagged trash into her can.
City staff (identified as Kim during the meeting) said the refuse-rate change and temporary additional charges stem from the transition in billing from York Water to the city. Kim explained the precise temporary amounts that will appear on the next two quarterly bills: "So the third quarter and the fourth quarter... for residential per unit... it'll be an additional $6.84. Commercial per unit, it'll be an additional $13.68. And the minimum admin, it will be an additional $2.19." Kim also said the administration will reevaluate fees each budget cycle and that the split is to recover two weeks of unbilled December service.
Councilmembers and staff also reminded residents the new recycling-collection schedule changed in May: if recycling used to be picked up Monday, it is now Thursday; if Tuesday, now Friday. Council said public-works staff notified property managers and posted notices, but acknowledged there was public confusion during the transition.
Ending: Council accepted resident concerns and directed staff to follow up; residents were offered a contact form and staff contact information for follow-up on toter distribution and hauler performance.
