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Skagit County launches ClearPoint dashboard to track strategic plan; 115 staff involved
Summary
County leaders and staff described progress on the five‑area strategic plan and the new ClearPoint balanced‑scorecard software that will publish KPIs and initiatives internally in June and publicly by year‑end.
Skagit County officials updated the Board of County Commissioners on progress implementing the county strategic plan and showed a first draft of ClearPoint, a balanced‑scorecard software the county will use to track objectives, key performance indicators and initiatives.
Jennifer Johnson, deputy county administrator and project lead for the strategic plan work, said the county has formed cross‑departmental Key Focus Area (KFA) teams and assigned 115 employees to KFA work groups. She said 33 employees have been assigned as measure or initiative leads with responsibility for populating ClearPoint and tracking outcomes.
Jess Boffy, ClearPoint project lead, demonstrated an internal dashboard prototype that shows mission and values, KFA goals, performance measures and initiative milestones. Boffy said the tool will allow staff to record measure updates, upload evidence, and produce charts and Gantt timelines for initiatives. She said the county aims to give internal access in June and publish a public, read‑only dashboard on the county website by the end of 2025.
KFA leads presented brief status updates. KFA 1 (workforce and culture) reported deployment of a supervisor orientation, increased training uptake through NeoGov LEARN, and retooled performance evaluations in NeoGov with a requirement that HR review evaluations before they are finalized. KFA 3 (behavioral health and homelessness) reported progress on a crisis response team staffing plan, Gelada notifications for overdoses and the winter shelter season figures. KFA 5 (sustainability and resilience) reported work on emergency operations training and continuity planning.
Human Resources and Risk Management Director Bonnie Fadal described progress on a new supervisor orientation and a return to monthly KFA 1 meetings after a brief pause. Assistant HR Director Donny LaPlante said the county has implemented NeoGov Learn and reported rising course completion: the county recorded 745 completed training courses in the current reporting period, up from 481 when the dashboard slides were prepared.
Boffy said ClearPoint will automate email reminders for measure leads and allow staff to enter updates directly into the platform to make reporting easier. The demonstration showed draft widgets for measure status, overdue milestones and a Gantt view of projects.
County officials said they intend to align future budgets with the strategic plan priorities and to publish metrics that make progress more visible to the public.
