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Albuquerque Police Department details expansion of language access program
Summary
APD updated the City Council on a language access program that tracks interpreter needs, added an ASL station at a substation and is collecting data to guide staffing and resources.
Deputy Chief JJ Griego of the Albuquerque Police Department told the City Council on June 2 that the department has formalized a language access program and hired a dedicated language access coordinator, Jocelyn Segovia, to manage data collection, training and interpretation services.
The presentation described the program as intended to institutionalize language access across APD. "Language access is not a political issue. This is a human rights issue," Griego said, and noted that a single staff coordinator role was required to do the work. Segovia told the council the department has begun labeling police reports and body-worn camera notes to identify interactions involving communication barriers and has added telephonic-interpretation logging in the emergency communications center to quantify need.
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