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Commission hears proposal for online court reservation system; discussion focuses on logistics and honor-system limits
Summary
A commissioner proposed a low-cost online reservation system for tennis/pickleball courts that could accept credit via a town-managed credit system; commissioners discussed practicality, payment fees, honor-system enforcement and potential implementation steps.
A parks commissioner outlined a proposal to pilot an online reservation system for tennis and pickleball courts to allow residents to reserve court time for a small fee. The system described would cost roughly $9 per month for the basic platform; accepting payments directly would require town integration or an alternative credit-purchase mechanism managed through town accounting.
The proponent said a workable design could let residents buy credits online (covering credit-card fees) that could then be redeemed for reserved time slots. He noted that a fully integrated payment system is difficult under current town accounting processes and proposed a low-cost, low-risk pilot or an offline credit system as alternatives.
Commission discussion focused on enforcement and the honor system: how to handle situations when someone with a reservation arrives and another user is on the court, signage, the practicality of a lock/unlock model for dedicated courts, and whether the town should pilot a mail-in check or on-site lockbox approach before pursuing online payments. Commissioners asked the proponent to do further logistics work and return with a clearer implementation plan.
