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Grocery workers press lawmakers to limit self‑checkout machines, citing understaffing and safety concerns
Summary
Union leaders and grocery workers told the Joint Committee on Consumer Protection and Professional Licensure that Senate Bill 237 should be reported favorably to address worker safety and customer experience concerns tied to self‑checkout machines.
Union leaders and grocery workers told the Joint Committee on Consumer Protection and Professional Licensure that Senate Bill 237 should be reported favorably to address worker safety and customer experience concerns tied to self‑checkout machines.
"Many workers have seen their hours cut and their responsibilities change," said Kevin Russo, secretary‑treasurer of the Massachusetts AFL‑CIO. He said self‑checkout rollout has led stores to schedule fewer staff for manual lanes while assigning workers to monitor multiple self‑checkout stations at once.
The bill presente…
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