USBE training walks administrators through TIDE accounts, rostering and accommodations process

During the recorded USBE RISE training webinar, presenters walked LEA and school staff through TIDE functionality for user accounts, rosters, student test settings and accommodation request workflows.

Why it matters: TIDE controls user permissions, rostered students and the placement of accommodations that determine students' testing tools and accessibility resources; incorrect setup can prevent students from rostering or receiving required accommodations.

Accounts and roles: Frey said TIDE includes six user roles with different permissions and stressed that LEA users are responsible for keeping teacher and administrator accounts current. She noted that the work‑issued email field cannot be edited after saving and requires help‑desk support to change. Frey also advised that teachers generally do not need both teacher and proctor roles: "there's no reason for a teacher to have both a teacher role and a proctor role because a teacher can do everything a proctor can do."

Rosters and troubleshooting: Presenters advised checking the student roster and parental exclusion status when a student doesn’t appear. Frey pointed staff to Maureen Rushing, the assessment data specialist who handles Utrecht/roster sync issues, and suggested user‑defined rosters for co‑teaching or special education groupings.

Accommodations and forms: In TIDE, accommodations are applied manually under the student test settings and are not uploaded through SCRAM or Utrecs (the roster sync). Frey named Jessica Wilhelm as USBE’s special education specialist for RISE accommodations. She described the forms menu workflow: LEA or school users click Forms > Submit forms to request assistive technology or scribe/speech‑to‑text; requests require demographic information and an attestation that the accommodation is documented, used regularly in instruction and has been tested via training tests. A tracking identifier is issued on submission and requests cannot be edited after submission; USBE staff review and enable approved accommodations in TIDE.

Parental exclusions and participation codes: Frey explained that parental exclusions for benchmark modules are applied via a benchmark‑specific process in TIDE (manual or file upload) and that parental exclusion codes for interim and summative assessments are applied through the participation codes dropdown. She noted the list of participation codes was revised to clarify language‑related codes and to separate invalidations that are student‑caused from those caused by proctors.

Clarifying responsibility: Frey reiterated assessment directors’ roles: approving or denying test appeals and ensuring user accounts and student settings are current. She recommended setting test windows so teachers do not inadvertently administer summatives outside intended dates.

Ending: USBE presenters supplied contact names and email references for rostering, accommodations and test administration and advised subscribing to the RISE portal for updates and the latest user guides.