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Parkview EMS reports rising calls, adds staff and expands training for Fulton County coverage
Summary
Parkview EMS managers told commissioners that call volume and patient counts have risen since July 1, the service added new staff, and medics are taking expanded professional-development training including airway training with the medical director.
Parkview EMS managers provided an update to the Fulton County commissioners on July 15, saying runs and patient contacts have increased since the county began local coverage on July 1 and outlining staffing and training changes intended to maintain response capability.
Carla Deibert, Parkview EMS manager for Fulton, said the agency has seen an uptick in runs and in patients treated and that overall mileage is roughly steady. She reviewed response-time bands the service tracks: 5 minutes and under (13% of calls), 10 minutes and under (61% cumulative), and 15 minutes and under (89% cumulative). Deibert said any run exceeding 20 minutes is reviewed immediately to identify causes such as overlapping calls or travel times to remote areas.
Deibert said the service added three new caregivers in July, with an additional hire in August that will fill the roster and provide PRN and flexible full-time coverage. She said staffing additions should reduce the need to rely on mutual aid from neighboring stations when two calls occur at once.
On training, Deibert described a professional-development program that requires each medic in Parkview EMS (including Fulton personnel) to attend two training days per year, each four to six hours long. One session is an airway class with Parkview’s medical director, Dr. Sowers; other training uses simulation mannequins for scenarios such as postpartum hemorrhage and other low-frequency, high-consequence events.
Deibert also listed community engagements where Parkview EMS provides coverage and outreach, including the county fair, Labor Day events and high-school football games. She said the team is available to return to the commissioners for further updates.
The commissioners did not take formal action on the presentation; they thanked Parkview EMS staff for the report and invited future updates.
