Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Houston OEM outlines alert system tiers, urges residents to enroll in Alert Houston and STEER

5442537 · July 21, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Brian Mason, director of the City of Houston Office of Emergency Management, presented the city’s three-tier communications approach—day‑to‑day outreach, enhanced pre‑incident messaging, and federal wireless alerts—reiterating that Alert Houston and STEER require opt‑in while IPAWS/WEA can geotarget phones.

Brian Mason, director of the City of Houston Office of Emergency Management, told the council committee the city uses three tiers of public communication—“blue sky,” “gray sky” and “black sky”—to reach residents before, during and after incidents.

Mason said blue‑sky work is the day‑to‑day preparedness outreach the office performs 365 days a year, including a 2024 website refresh, multilingual content and social media. “You can simply text alert Houston, all 1 word, to 888777, and that will get you into our system,” Mason said, describing how residents enroll in Alert Houston.

The nut graf: Mason said the city supplements ordinary outreach with targeted tools: Alert Houston and the State of Texas Emergency Assistance Registry (STEER) are opt‑in services for enhanced messaging to enrolled residents, while IPAWS/WEA (the federal…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans