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Council approves Indigo (Inigo) constituent platform for council offices after demo and questions
Summary
The Finance Committee approved a recurring license purchase for a constituent relationship management platform (Indigo/Inigo) for council offices, funding about 50 user seats and onboarding/training; recorded vote was 6–1.
The Finance Committee voted to authorize a recurring contract for a constituent management platform (referred to as Indigo/Inigo during the presentation) to provide inbox aggregation, constituent mapping and targeted outreach capabilities for council offices.
Why it matters: The platform centralizes constituent contacts and enables targeted messaging by geography and demographics, which council members said could speed outreach for localized issues such as…
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