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Residents raise safety, rent and grievance concerns during HACM public listening session
Summary
During a two‑minute‑per‑speaker public listening session, residents and community members raised concerns about violence at Cherry Court, delays and denials in grievance handling, missing resident‑organization funds, and rent increases; staff said written complaint channels and a fraud reporting form are available.
The Housing Authority of the City of Milwaukee held a public listening session on July 9 in which residents and community leaders raised several concerns about safety, rent and resident governance.
Cornelius Sawyer, a resident speaker, urged the board to address allegations he and others have raised about employee conduct and the disbanding of a resident board that he said had legitimate claims to funds owed to resident organizations. "I look forward to working with you guys, to resolve the issues that is going on with that situation," Sawyer said.
Residents also raised safety concerns at Cherry Court. One speaker asked for increased public safety patrols at night after 8 p.m. because violent incidents are taking place during evening hours.
Tandelisha (Tamdelisha) Riley, a long-term HACM tenant in scattered sites, described a dispute over a rent increase and said she had filed a grievance that she believes was improperly denied. Riley said she has an ESA (emotional support animal) accommodation and that documentation requests and lost files have complicated resolution of her case.
Staff told speakers there is a complaint form and a fraud reporting form on HACM’s website and that complaints can also be reported to HUD or the city. Amy Hall, HACM’s marketing and communications officer, said the agency receives and routes complaints submitted online and that property management staff may follow up with individuals after the meeting.
Ending: The public listening session concluded after scheduled speakers; board members and staff thanked participants and said written comments received by 11 a.m. were distributed to commissioners for review.
