Grand Prairie launches utility portal and reiterates Stage 1 watering rules

Grand Prairie utility staff said the city launched a new customer portal in June that lets customers view bills, consumption history and payment records, and they reiterated that the city is in Stage 1 of its drought contingency plan with specific twice‑weekly watering rules.

The portal, paywaterbill.gptx.org, went live in June and already has more than 11,000 registrants, Gladys Ortiz, Utility Customer Service Manager for the City of Grand Prairie, said on the city’s July program. "We launched a new utility customer service portal, and customers now have the ability to have one stop shop where they can go and look at their water bill, their consumption, previous statements, their payment history by logging into one place," said Tanya Woody, a utility staff member who discussed registration steps and support.

City water…