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Belmont staff present five-year strategic communications plan; council praises outreach goals, no formal vote
Summary
Belmont staff presented a five‑year strategic communications plan June 24 that outlines a website refresh in early 2026, expanded emergency communications, and a decentralized interdepartmental model to coordinate outreach; council members praised the plan and offered editorial and resourcing suggestions.
Belmont's Communications and Community Affairs Officer presented an updated five‑year strategic communications plan to the City Council on June 24, describing recent accomplishments, near-term priorities and a roadmap for outreach from 2025 through 2030. Council members praised the plan, asked questions about staffing and website improvements, and provided suggested edits; the item was presented for information and no formal council vote was taken.
The presenter, identified as Elizabeth, told the council the plan is intended to "help us communicate more effectively, reach more people, and build trust…
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