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Virginia DMV reports Real ID surge, $143 million undesignated balance and plan to move mainframe to cloud

5031235 · June 18, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Department of Motor Vehicles told the Senate committee it handled a surge in Real ID transactions, has a $143 million undesignated cash balance intended for modernization, and plans to migrate its mainframe to a cloud environment and launch a mobile ID in July.

Gerald Lackey, Commissioner of the Virginia Department of Motor Vehicles, briefed the Senate Finance Committee on June 4 about recent operations, Real ID demand, and a multi‑year modernization program.

Lackey said DMV managed a substantial Real ID surge in April and May — transactions peaked near one million in April — and that statewide Real ID saturation stood at about 63.6% of the population. Average in‑office wait times during the surge were roughly 20–25 minutes, and the agency…

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