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Alamance County approves Hexagon 9‑1‑1 CAD contract, takes $200,000 discount for early signing
Summary
The county approved a contract with Hexagon to replace aging dispatch software at two PSAPs, taking a $200,000 incentive for signing before the fiscal‑year end and using a federal grant to offset implementation costs; the project will be multi‑year and shared with Burlington.
Alamance County commissioners unanimously approved a contract with Hexagon to replace the county's end‑of‑life 9‑1‑1 computer‑aided dispatch (CAD) software.
County staff said the contract replaces a nearly 30‑year‑old system with an on‑premises installation that serves data to partner agencies and field units over the internet. Staff and the project team described the software as providing a single, shared CAD platform for both county and city public safety agencies and municipal partners. The county and the City of…
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