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Enforcement report: 34 complaints received in Q3; investigations backlog noted, 11 unlicensed-practice investigations pending

5023793 · June 18, 2025
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Summary

The board reported 34 complaints received in quarter 3 (including 4 with criminal charges/convictions), 26 investigations closed and 318 pending; staff said the number of pending investigations is decreasing but vacancies contributed to backlog; 11 unlicensed-practice investigations were listed as pending.

The board’s enforcement report for quarter 3, presented June 13 by Executive Officer Ben Bodhi, showed 34 complaints received during the quarter and 26 investigations closed. The complaint categories included criminal charges or convictions (4), alleged sexual misconduct (5), unprofessional conduct (10), incompetence or negligence (8), non‑jurisdictional (1) and fraud (6).

Bodhi said 318 investigations are pending across case types and reported the agency is making headway on the backlog that developed amid enforcement-unit vacancies. He gave an average time-to-close for investigations of 390 days and detailed aging buckets: seven investigations up to 90 days, six between 91 and 180 days, two between 181 days and one year, six between one and two years, three between two and three years, and two over three years — with Bodhi noting the oldest cases are typically complex and may involve other agencies or international inquiries.

The report enumerated 11 pending investigations categorized as unlicensed practice or unregistered practice; staff said some pending matters are non‑actionable or non‑jurisdictional, and others required referral if a practitioner is licensed by another state board. Two citations were issued in the quarter and two licensees remained on probation (down from 13 the prior year).

Board members pressed staff on whether the aging targets were being met; Bodhi said target times are exceeded in some categories but the unit is reducing the backlog. No enforcement actions requiring board votes were filed at the June 13 meeting.