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Grand Prairie launches online water-utility portal; autopay customers must reenroll

3868991 · June 17, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City officials announced a new online water utility customer service portal that provides billing, payment and consumption history; customers enrolled in autopay must reenroll to keep recurring payments, officials said.

"The city of Grand Prairie has introduced a new online water utility customer service portal that promises to make monitoring and paying your water bill as fast and convenient as ever," a city staff member said. The portal lets customers view billing information, statements, prior payments and month-over-month water consumption.

City officials said customers enrolled in the city's autopay…

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