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Glens Falls board grants two one-time water bill credits; members call for customer education
Summary
The Water and Sewer Board approved one-time bill relief for two properties — $979.29 for 175 Broad Street and $1,193.27 for 29 Smith Street — and held an extended discussion about public outreach, billing clarity and periodic "stormwater moments."
At the City of Glens Falls Water and Sewer Workshop on Monday, June 16, the board approved one-time bill relief for two properties after staff said both accounts experienced unusually high charges tied to plumbing leaks.
Bill (staff member) presented account reviews and backup billing information. For 175 Broad Street, staff recommended a one-time credit of $979.29 to restore the account to a normal billing average; Mary Beth (staff member) told…
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