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Consultants tell Lake Elmo public works staffing has lagged service growth; recommend two operators, one lead and CMMS adoption
Summary
A Raftelis operational assessment presented to the council found public works workload has outpaced staffing since 2019 and recommended hiring two operators and a second lead operator, implementing Beehive as a CMMS, creating an annual work plan, designating utility specialists, and updating PTO/shift practices.
Consultants from Raftelis presented an operational assessment of Lake Elmo’s Public Works department on May 20, concluding that workload growth since 2019 has substantially outpaced staffing increases and that the city should prioritize several operational and staffing changes.
Raftelis vice president Scott Parker and project manager Brian Kirsch said the department provides “a high level of service” today, but that the volume of assets and customers has risen sharply. Consultants cited city figures showing a rise from roughly 1,000 water accounts in 2013 to about 3,600 today and major increases in sewer accounts and pipe mileage since 2019. The consultants said those trends create growing operational stress, particularly given the same or similar operator headcount in place since 2019.
Key recommendations presented in the report included: - Add two operators and a second lead operator (recommend filling the lead…
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