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Brownsville shows permit data, plans new 'G-Wiz' tool to simplify reviews
Summary
Planning and redevelopment staff reported new permit-review software, training and a year of data: average approval time was 8.7 business days for single‑family permits and 65 days for new commercial work. The department plans a new guided application tool, user surveys and more one‑on‑one customer help.
City planning and building officials on Tuesday presented a year of permit-review metrics and described new tools and outreach intended to shorten approval times and reduce confusion for applicants.
Omar (last name not specified), plan-review staff, and department managers told the City Commission that using Accela since early 2023 has allowed the city to measure review cycles and turnaround times. Fiscal year 2024 averages shown to the commission: single‑family new construction…
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