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Residents say Knox box failures delayed emergency access at Campanile on Justice Park
Summary
Neighbors told council that first responders struggled to access a gated community because keys were not available in Knox boxes and concerns about key control persist; they asked the city to investigate and hold oversight entities accountable.
Residents of Campanile on Justice Park told the Houston City Council on May 13 that firefighters and emergency crews had trouble entering the property because keys were not available in the Knox box at a gated entry.
Anna Harris and Sherry Butler said the issue has persisted since last October and that mismanagement of key control created repeated access delays. "They got lost... they pounded on the doors to get in," Harris said of a recent response by Station 4. She told the council that an elderly resident pulls out of…
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