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Legislative discussion clarifies navigator roles; marketplace navigators may not recommend plans
Summary
Legislators and staff clarified that marketplace "navigator" positions are legally barred from recommending insurance plans, and that a separate type of navigator provides treatment and social-support coordination.
A staff member said marketplace "navigators" are legally prohibited from recommending which insurance plan a consumer should choose when they first come to the marketplace.
That distinction matters because witnesses and staff described two different roles that share the "navigator" name. The staff member said one type — the marketplace navigator — can present plan options but cannot recommend a specific plan. Another participant clarified…
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