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Community Safety Department reports early gains for non-police 9-1-1 response; staff plan staged expansion

AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The Community Safety Department told the Finance Committee May 8 that its unarmed care team has handled dozens of 9-1-1 calls since launch and is planning a staged staffing expansion aimed at stabilizing a five-day, 12-hour response before moving toward broader coverage.

The Community Safety Department presented a status update May 8 after a nine-month launch period that included collaborative training with police, fire, public health and other city offices. Interim Director Marie Matthews described the department's care-team work on 9-1-1 calls and non-criminal wellness and behavioral-health incidents.

What the committee heard: Matthews said the team's work is shaped around both call response and community follow-up. "We have done intensive training with every public-safety department and health partners," she told the committee, and described examples where clinicians and unarmed responders provided on-scene help,…

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