Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the 911 Protocols topic
No spam. Unsubscribe anytime.
Aurora 911 call‑taking protocol to go live May 27, staff say
Summary
Aurora 911 staff told the panel a new police call‑taking limitation protocol will go live at 5 a.m. on May 27 and that briefings for all shifts will be held in May.
Aurora 911 staff said the city is finalizing its police call‑taking limitation protocol and will go live with the new system at 5 a.m. on May 27.
Sarah from Aurora 911 said the protocol is in final stages and that staff will brief every shift over the month of May with a short training and explanation of new tools and procedures.
Why it matters: changes to call‑taking procedures can affect dispatch, response prioritization and public communications; staff said they have been coordinating with first‑responder partners.
Ending: 911 staff and department partners will continue shift briefings throughout May and will begin operating the protocol on May 27 at 5 a.m.
