Berrien County court staff report yearlong backlog, ongoing JWorx interface work

Berrien County court staff told the Board of Commissioners on May 11 that the county’s transition to the JWorx court case management system remains incomplete and is producing sustained manual workload and data delays for law enforcement and court partners.

Julie (Staff member) summarized the status of the post–go-live work and said phase two of JWorx — which brought the criminal and juvenile courts onto the system on April 15 of last year — has exposed several continuing problems. “It’s not perfect. I don’t think any of our staff would say it’s perfect. I think it’s gotten a heck of a lot better over the last year,” Julie said, adding that staff continue to run manual reports and clean up data for state reporting.

The county’s reporting of criminal history and disposition data to state systems (referred to in the meeting as CHR/LEIN reporting) is significantly delayed. Staff described the lean reporting backlog as about 11 months and said they are manually submitting portions of the data while waiting for vendor and state-side fixes to interfaces. A court presenter said she is “up to June right now” for certain manual reporting tasks.

Why it matters: delayed and incomplete…