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Council approves Technology & Innovation Department's four-year IT roadmap; staff estimate $60 million implementation cost
Summary
City Council approved TID 28, a prioritized IT strategic roadmap. Staff and consultants identified 31 initiatives, a four-year preliminary cost estimate of about $60 million and a projected annual impact of roughly $10 million by FY29; staff said up-front governance and staffing changes are required before implementation.
The Long Beach City Council on May 13 approved the Technology & Innovation Department's Information Technology strategic roadmap (TID 28), a four-year plan city staff said is intended to modernize core infrastructure, improve cybersecurity and standardize project governance.
Leah Erickson and technology staff presented the roadmap, which was developed with consultant Third Wave. The plan recommends 31 prioritized initiatives across infrastructure, hardware, enterprise software, website services, IT operations and management improvements. Staff described an extensive outreach process that included 481 city-staff survey responses, 272 community survey responses (in English, Spanish, Khmer and Tagalog) and in‑person workshops.
Projected costs and…
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