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Enforcement unit reports sweeps, cease letters, collections and $218,000 in consumer recoveries
Summary
Enforcement chief Alda Aguirre and investigators described multi-county sweeps, 61 cease letters to unlicensed businesses, a collections program, attorney general referrals including default decisions, and $218,352 returned to consumers through mediation between Oct 2024–Mar 2025.
The bureau’s enforcement program described sweep and sting operations, increased use of cease letters to unlicensed businesses, expansion of collections activity and attorney general referrals during the six months ending March 31, 2025.
Enforcement chief Alda Aguirre told the council that the bureau received multiple default decisions in orders after referring cases to the Attorney General’s Office; those matters included an Orange County mover who failed to respond to damage claims and a retail furniture…
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