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Adams County rolls out new CAD for EMS dispatch; officials report improved realtime unit routing
Summary
County 9-1-1 and EMS officials described a recent CAD implementation they say is already improving unit routing, producing more precise truck selection and giving dispatchers real-time operational data; officials presented April call-volume and response-time figures.
Adams County emergency services officials reported that a new computer-aided dispatch (CAD) system has gone live and is delivering more detailed, real‑time tracking of ambulances and other response units.
Arlen Swayze, who presented the 9-1-1 dispatch calls for April, summarized call volume and staffing changes: the police department logged 823 calls, the sheriff’s department 559, and the fire…
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