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Adams County briefed on Motorola console replacement to update 9-1-1 dispatch

3270404 · May 12, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County staff and vendors told supervisors the county’s radio console system is past end-of-life and recommended purchasing replacement equipment; purchasing paperwork is under review and the county said it must secure a purchase order before late June to avoid price increases.

Adams County supervisors were briefed on a planned replacement of the county’s 9-1-1 radio console system after vendors told the board the current equipment is past its support lifecycle.

Brandon G., a representative of Jackson Communications, and Kenny Jones, an account executive with Motorola Solutions, told the board the county’s NCC 5500 consoles were discontinued more than five years ago and have passed the vendor’s five‑year support window. “We’re beyond the end of the life cycle of those,” Jones said. The vendors recommended moving quickly so the county can secure quoted pricing before expected price increases in June.

The vendors said purchasing paperwork has been submitted to the county purchasing office and that a state committee must sign off before procurement can proceed. Jones told the board that if the county obtains a purchase order before June 29 the quoted price should hold; otherwise the price likely will rise.

County officials present said the procurement is “in the works” and that purchasing is processing the request. Staff also said they have explored financing options and would pursue the “lowest and best” combination of funding if needed. No formal procurement action was taken at the meeting; vendors were asked to stay engaged with county purchasing and 9-1-1 staff so the purchase can proceed within the vendor’s timeline.

Why it matters: Dispatch console hardware is central to public safety communications; equipment that is out of vendor support can be harder and slower to repair and may expose the county to longer outages if failures occur. Vendors warned supervisors that delays could result in material price increases.

What’s next: County staff indicated purchasing will continue its review and that supervisors expect to see a purchasing recommendation and any required approvals before the end of June so a purchase order can be issued if pricing is still available.