Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Marathon County review finds EMS response times stable; panel discusses dispatch upgrades and text-to-911 testing
Summary
Sheriff's office staff told the Public Safety Committee that county EMS response times have been stable in recent years and outlined dispatch policies (4-minute acknowledgment, 8-minute en route), redundancy investments and NextGen 911 testing; the committee discussed countywide EMS options and funding complexities.
Marathon County emergency-response staff told the Public Safety Committee on May 6 that EMS response-time data has been broadly stable and described operational changes and technological upgrades intended to reduce delays.
Captain Berto and other sheriff's office staff said the dispatch protocol requires agencies to acknowledge a page within four minutes and to be en route within eight minutes from the time of the call; if a page is not acknowledged in four minutes, the system triggers a secondary mutual-aid dispatch so response does not wait another four minutes.
Staff told the committee that the metrics they provided to the committee reflect EMS data (not law-enforcement response times) and that the county dispatching data is…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
