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Adams County human services explains Medicaid eligibility reviews after the public health emergency
Summary
County human services staff told callers that federal unwinding of COVID-era rules requires eligibility reviews and paperwork; residents with termination notices were given contact options for appeal and assistance.
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Adams County human services officials told callers that recent Medicaid terminations stem from federally required eligibility reviews after the end of the COVID public health emergency.
Commissioner Kathy Henson and Human Services Director Katie McDougall explained that during the public health emergency many recipients continued coverage without periodic eligibility verification; when the emergency ended, federal rules required counties to review eligibility for all recipients. That process has resulted in some terminations for income or paperwork reasons.
"Please contact us at (720) 523-2700," McDougall said, adding that the county also offers a new live chat online and other resources. She urged residents to submit applications or documentation, because counties must process eligibility paperwork before restoring or continuing benefits. The county said it will try to connect residents whose benefits are terminated to other resources if immediate reinstatement is not possible.
County staff emphasized that recipients who believe they were wrongly terminated should contact the human services office for case-specific assistance and that the county will publish contact options on adcogov.org/townhall.

