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Arbitration provider tells CSLB arbitration average award turnaround is 41 days; asks to raise voluntary limits
Summary
The contractors board’s arbitration provider reported a 41-day average turnaround from filing to award, about 410 awards in 2024 and recommended raising voluntary award limits from $50,000 to $100,000 and increasing outreach about the program.
At the April 11, 2025 Contractors State License Board Enforcement Committee meeting, Karen Smith, identified as president of MCC Arbitration Mediation and Affiliation Center, described the CSLB arbitration program, its performance metrics and suggested changes.
Smith said the provider handled about 410 awards in 2024 and that the total amount awarded that year…
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