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Homeowners, advocates press CSLB for faster fraud response, bilingual outreach and coordinated legal teams
Summary
Public commenters at the April 11 meeting urged the CSLB to speed investigations, improve communication with victims, add bilingual outreach, and pursue coordinated civil-criminal responses to mass-fraud contractor cases.
During the April 11, 2025 Contractors State License Board Enforcement Committee meeting, multiple members of the public urged faster investigations, improved communication with victims and coordinated legal responses to large-scale contractor fraud.
Andrea Montano, a public commenter, told the committee she supports "strengthening partnerships with the district attorney's offices" and recommended "coordinated civil and criminal enforcement" along with a "rapid response legal assistance team" to help victims in mass-fraud cases. Montano also urged development of a "priority fraud, mass prevention framework" that would triage cases where homeowners face severe financial harm.
Roy Porter, who identified himself as a complainant and provided complaint number 24006315, said his case was filed in October and that the investigation timeline has been slow. "It's taking too long to get investigations going," Porter said, adding the delay had increased his legal costs.
Aida (identified as Ida in the record), a member of the Alliance of California Community Empowerment who said she and other families were victims of a contractor named BDD Construction Inc., asked why investigations and contact with victims take so long and urged more culturally competent, bilingual investigator resources. In the meeting she stated her group's losses in a way that suggested several million dollars were at stake and said the case in her family was filed in 2021.
Other commenters — including a former contractor who described losing business after being harmed by other contractors — called for closer scrutiny of the RMO (responsible managing officer) process and for tougher bonding requirements, saying weak oversight of RMOs can enable fraud where an unqualified individual operates under another person's license.
Speakers recommended specific tools for faster relief, including an emergency asset preservation order to prevent dissipation of funds, business-continuity support for affected subcontractors, and a cross-jurisdictional task force so responses across county lines are consistent. Committee staff and legal counsel said public comments would be forwarded to enforcement staff for further review and follow-up.
The committee did not take formal action during the meeting; public commenters requested follow-up and additional outreach and investigation resources.
