Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Board hears warnings about abrupt Blue Shield–Meritage split that left members without providers
Summary
Retiree and employee representatives told the San Francisco Health Service Board that Blue Shield of California’s termination of Meritage Medical Group displaced roughly 924 members and left some without timely access to care; the board’s director said HSS is coordinating with Blue Shield and will post an FAQ.
The San Francisco Health Service Board heard repeated public accounts on May 20 of members left without expected care after Blue Shield of California ended its contract with Meritage Medical Group in Sonoma and Marin counties.
Public commenters and HSS staff said the termination displaced about 924 SFHSS members and that some received only a month’s notice to find new providers. “They were given 1 month's notice to find a doctor,” said an emergency-department nurse who identified herself as Katie, noting that Blue Shield customer-service staff told members to go to San Francisco or the East Bay or seek emergency care. “It is the absolute wrong thing to…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
