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Resident says late notice from Pine View led to flooded basements; council says newsletter timing will be reviewed
Summary
A longtime Washington Terrace resident told the City Council that secondary water was turned on earlier than expected and that the city newsletter did not provide timely notice; council members acknowledged the complaint and directed staff to follow up with the water provider and newsletter publisher.
Natalie Yocum, a Washington Terrace resident, told the City Council on May 6 that secondary (secondary) water was turned on in her area without the usual advance notice published in the city newsletter, and that the late notice led to basement flooding at her home.
Yocum said she has relied on the city newsletter for about 20 years to notify residents when secondary water is turned on or off. She said Pine View Water turned secondary water on earlier than she expected and that the newsletter’s notification appeared to be an "after" notice instead of…
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