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Benton County commissioners flag NeoGov problems, agree to review evaluation process
Summary
Commissioners criticized the county's NeoGov performance-evaluation platform for recurring technical problems and discussed moving to a more meaningful review process—potentially a rotating 360-degree review or outside facilitator—with staff asked to return with options next month.
Benton County commissioners spent a significant portion of a regularly scheduled meeting reviewing the county’s performance-evaluation process for the county administrator and county counsel, criticizing the countywide NeoGov platform’s usability and asking staff to return with alternative models and concrete proposals.
Commissioners and staff said NeoGov often logs users out, prevents printing and formatting, and has erased previously entered work. ‘‘NeoGov is super complicated,’’ one commissioner said during the discussion. County Administrator Rachel said HR reports to her and that having the HR director facilitate her own review raises concerns: “To have the HR director to…
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