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Council approves Paymentus contract and asks staff to review payment fee policy
Summary
Council approved the annual Paymentus payment-processing authorization and asked staff to analyze payment streams and alternatives after hearing the city has absorbed roughly $500,000 in convenience fees since 2014.
The council approved an annual authorization with Paymentus Group, Inc. for payment-processing services at its May 6 meeting, while asking staff to analyze the city’s payment-fee structure and alternatives to reduce the fiscal impact on the municipal budget.
Erin Bader, Director of Exceptional Services, told the council that Paymentus has provided processing services since 2014 and that the council previously directed staff to absorb convenience fees charged…
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