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Sharyland ISD staff recommend switching Medicaid billing and SHARS vendor to Onward for better technical support
Summary
District staff told trustees they want to move SHARS (School Health and Related Services) Medicaid claiming and billing to Onward, a vendor that staff said has onboarded many districts previously served by MSB and offers stronger day‑to‑day technical support; the vendor fee was described as a 5% commission rate consistent with market practice.
District staff and special‑services leaders discussed a planned vendor change for Medicaid claiming and SHARS billing. The district has used another vendor (MSB) for about six years, but presenters said issues with recent staff turnover and claims handling prompted a review of three vendors.…
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