Austin Fire Department: call volume climbs, Station 54 opens as response-time gap widens

May 5, 2025

Rob Byers, chief of staff for the Austin Fire Department, told the Public Safety Commission that Austin’s growth has pushed call volumes up and widened the gap between current arrival times and the NFPA standard of eight minutes for first‑unit response.

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Rob Byers, chief of staff for the Austin Fire Department, told the Public Safety Commission on May during its regularly called May meeting that Austin’s rapid population growth has increased call volume and pulled average response times above the department’s eight‑minute goal set by the National Fire Protection Association (NFPA).

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