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City Clerk warns staffing gaps slow contracts and invoice payments; committee seeks memos on solutions
Summary
The City Clerk told the Budget Committee that accounting vacancies and turnover have slowed contract execution and invoice payments; councilmembers asked for memos on the clerk's proposed offsets and a review of payment processes such as InsightSafe.
Interim City Clerk Patty Santos told the Budget Committee on May 6 that recent turnover and unfilled accounting vacancies have slowed the department's ability to execute contracts and pay invoices in a timely way.
The problem and scope - Staffing and workload: Santos said the clerk has 12 filled positions slated for elimination in the proposed budget but has identified other internal offsets that would allow the office to avoid layoffs. She said her office continues to struggle to process invoices promptly because of sustained staffing turnover in its accounting unit and the complexity of city payment systems. - Specific bottlenecks: The clerk identified a shortage of accounting clerks, an accountant…
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